01
Prompt or model changes produce unpredictable side effects
The final answer may look acceptable while delegation, tool use, cost, or policy behavior regresses.
Evaluation service
Measure the system that emerges between agents—not only the quality of a final answer. Make coordination, policy, recovery, and human-review behavior release criteria.
Triggers
The engagement is appropriate when one or more of these conditions is blocking a decision.
01
The final answer may look acceptable while delegation, tool use, cost, or policy behavior regresses.
02
State, messages, tool results, model versions, and policy decisions are not captured together.
03
Review criteria and escalation thresholds are implicit or inconsistent.
What the engagement does
The scope is narrowed to one decision boundary and a representative system slice.
How the work proceeds
Each step can narrow the next one as evidence changes the system understanding.
Select normal, edge, adversarial, degraded, and recovery scenarios.
Capture agent state, messages, tool calls, policy results, cost, latency, and outcomes.
Score task quality and the coordination process that produced it.
Align reviewers on evidence, severity, acceptable variance, and escalation.
Block, narrow, or approve changes using explicit thresholds and signed exceptions.
Boundaries
Explicit inclusions and exclusions keep the engagement decision-focused.
Included
Work that is expected within the agreed system and decision scope.
Excluded
Work that requires a separate decision, scope, authority, or engagement.
Start with a bounded decision
Bring public-safe context about the workflow, agents, data, tools, authority, current evidence, and decision date.